Shipping and Delivery Policy
Welcome to Revenue Dealer Martech Private Limited. This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of digital products, memberships, affiliate marketing programs, software, and IT support services provided by Revenue Dealer Martech Private Limited ("we," "us," or "our"). By purchasing any of our products or services, you agree to the terms outlined in this policy.
2. Digital Products
2.1 Instant Delivery
All digital products purchased from [Your Company Name] are delivered instantly upon payment confirmation. Once the transaction is completed, you will receive an email containing a download link or access instructions.
2.2 Delivery Confirmation
An email confirmation will be sent to the email address provided during checkout. If you do not receive the confirmation email within a few minutes of your purchase, please check your spam or junk folder. If it is not there, please contact our support team at [Support Email] for assistance.
2.3 Access Issues
If you experience any issues accessing your digital product, please contact our support team immediately. We will verify your purchase and provide you with the necessary assistance to ensure you can access your product.
3. Memberships,
3.1 Membership Activation
Memberships purchased on our website are activated immediately upon payment confirmation. You will receive an email with your login details and instructions on how to access your membership benefits.
3.2 Ongoing Access
As a member, you will have continuous access to the resources and benefits included in your membership plan. If there are any disruptions in service, we will notify you in advance and work to resolve the issue as quickly as possible.
3.3 Renewal and Expiration
Memberships are typically set to renew automatically at the end of the subscription period. You will receive a notification before your membership is due for renewal. You can cancel your membership at any time from your account settings or by contacting our support team.
4. Affiliate Marketing Programs
4.1 Program Enrollment
Once you join our affiliate marketing program, you will receive a welcome email containing your unique affiliate link and access to our affiliate dashboard. This email is typically sent within 24 hours of approval.
4.2 Commission Tracking and Payouts
Our affiliate marketing program includes a tracking system to monitor clicks, sales, and commissions. Commissions are typically paid out on a [Monthly/Quarterly] basis. Specific payout dates and methods will be detailed in your affiliate agreement.
4.3 Support
Affiliates will have access to dedicated support for any queries or issues related to the program. Please contact our affiliate support team at [Affiliate Support Email] for assistance.
5. Software Delivery
5.1 Downloadable Software
Software purchased from [Your Company Name] is delivered via download links provided in the confirmation email upon purchase. You will receive instructions on how to download and install the software.
5.2 Licensing
Your purchase may include a software license key. This key will be included in the confirmation email or provided on the download page. Please ensure you keep this key safe as it is required for software activation.
5.3 Updates and Upgrades
Purchasing software from us typically includes access to updates and upgrades for a specified period. You will receive notifications of available updates via email or through the software itself.
6. IT Support Services
6.1 Service Initiation
Upon purchasing IT support services, our team will contact you within [Timeframe] to initiate service. This may include scheduling an appointment, providing access instructions, or outlining next steps.
6.2 Support Delivery
Our IT support services are delivered through various channels, including remote access, phone support, email, and in some cases, on-site visits. The specific delivery method will depend on the service purchased and your location.
6.3 Service Scope and Limitations
The scope of IT support services will be outlined in your service agreement. If additional services are required beyond the agreed scope, they will be subject to additional fees. We strive to resolve issues promptly, but resolution times may vary based on the complexity of the problem.
7. General Terms
7.1 Accuracy of Information
It is your responsibility to provide accurate information during the purchase process, including a valid email address. We are not responsible for delivery issues arising from incorrect or incomplete information provided by you.
7.2 Technical Requirements
Some digital products and services may have specific technical requirements. Please review these requirements before making a purchase to ensure compatibility with your devices and systems.
7.3 Refunds and Cancellations
Our refund and cancellation policies are detailed separately and should be reviewed in conjunction with this delivery policy. For more information, please refer to our Refund Policy page.
7.4 Customer Support
For any questions or issues regarding the delivery of your products or services, please contact our customer support team at [Support Email] or [Support Phone Number]. We are available [Support Hours] to assist you.
8. Security and Privacy
8.1 Data Protection
We are committed to protecting your privacy and ensuring the security of your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
8.2 Secure Transactions
All transactions on our website are secured using industry-standard encryption technologies. We do not store your payment information on our servers.
9. Modifications to This Policy
We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed about our delivery practices.
10. Contact Us
If you have any questions or concerns about this Shipping and Delivery Policy, please contact us at:
[Your Company Name]
[Your Address]
[Support Email]
[Support Phone Number]